About the role: Workshop Controller- Southport
Here at Halliwell Jones Ltd we have an exciting opportunity for a Workshop Controller. The position is located at our Southport Centre consisting of Aftersales and BMW and MINI Sales.
What we can offer you
- 22 days holiday plus bank holidays AND your birthday off!
- We endeavour to look after our staff by operating an Employee Car Scheme. The scheme is dependent on production and availability of cars which comply with the Scheme rules
- Family run business and friendly culture
- Specialist training with BMW UK
- BMW accreditation
- Ongoing development and achievable career path
- State of the art facility and working environment
- Life Assurance Scheme
Your Responsibilities
- To supervise the workshop and its staff to achieve an agreed level of quality, efficiency and profitability.
- Manage workshop activity relating to BMW Technical issues and systems and overall productivity.
What we're looking for
- NVQ Level 3 (or equivalent City and Guilds or BTEC accreditation) qualified with extensive experience working in a Franchised Centre (ideally in a BMW / Prestige centre) and be highly skilled at fault diagnosis.
- Technical knowledge and passion for BMW products and technology.
- Highly skilled at fault diagnosis.
- Deliver first time fix to meeting customer satisfaction.
- Ability to work autonomously.
- Ability to work within given timescales and complete a wide range of tasks.
- Ability to comply with warranty write ups.
- To ensure all chargeable labour and workshop consumables are recorded on the job card.
- Highly motivated, team player that offers help and support to other, attention to detail.
- Willingness to learn and develop personal knowledge, and keep up-to-date with complex/ technical/product information, in order to improve profitability.
- An outstanding attitude and passion for customer service.
- An enthusiastic, dynamic and team orientated personality.
- Ability to deal with customers when necessary.
- Strong interpersonal and presentation skills.
- Strong organisational and prioritisation skills.
- Thorough knowledge of computer applications and diagnosis equipment.
This is an incredible opportunity to join a family based business that offers both a competitive salary along with a prestige brand and company culture. Other benefits include great staff discounts. If you have the knowledge and experience in a corporate industry and you’re looking for your next career move, then we’d love to hear from you. Please follow the link to apply or post your CV and cover letter to Halliwell Jones (Wilmslow) Ltd, Coppice Way, Handforth, Cheshire, SK9 3PB.
